Status
How everything’s holding up.
If something feels off, this page is where to look first. We don’t run our own status dashboard yet — most of what can go wrong is upstream, so we link out to the services we depend on. If those all look green and Penny still isn’t working for you, write to us.
Upstream services
Where to check.
- Supabase ↗Database, authentication, file storage.
- Anthropic ↗The AI model behind Penny.
- Vercel ↗Application hosting + the edge that serves these pages.
- Twilio ↗Delivers Penny's texts — sign-in codes, her first message, and the daily check-in.
- Resend ↗Reminder and weekly summary emails for accounts with an email address.
What “down” can mean
Common symptoms.
- “Penny isn’t responding” usually points at Anthropic or Supabase. Try sending again in a minute.
- “I can’t sign in” usually points at Supabase Auth. Their status page will say so.
- “Penny’s text never arrived” — her first message, a sign-in code, or the daily check-in — usually points at Twilio or carrier filtering. Check Twilio’s status, make sure you haven’t replied STOP, and give codes a minute before requesting a fresh one.
- “An email never arrived” often points at Resend, but also frequently your spam filter — check there first.
If you’re in crisis
None of this matters if you need help right now. Call or text 988, text HOME to 741741, or call 911. Those don’t depend on us.